At Rousto Charity, we respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit roustocharity.org and use our contact or donation forms.
1. Information we collect
Contact information
When you fill out our contact form, we collect your name, email address, and the contents of your message.
Donation information
Once our payment gateways are verified, financial transactions will be processed securely through authorized third-party providers such as Alif Mobi, Dushanbe City, or GlobalGiving. Rousto Charity does not directly store your credit-card or bank-account details.
Website analytics and maps
We use Google Analytics to understand aggregated website usage and Google Maps to display our location. These Google services may receive technical information such as your device, browser, IP address, and interactions in accordance with Google’s privacy terms.
2. How we use your information
We use the information we collect to:
- Respond to your enquiries, volunteer requests, or partnership discussions.
- Process and document financial or material donations.
- Send occasional email updates about our field stories and impact, only when you have explicitly opted in.
3. Data protection and sharing
We do not sell, rent, or trade your personal information to third parties. Access to your data is limited to authorized Rousto Charity team members who require it to manage community relations or donations. We implement standard security measures to protect your data from unauthorized access or alteration.
4. Your rights
You may request a copy of the data we hold about you, request corrections, or ask us to delete your personal information from our systems at any time.
5. Contact us
If you have questions about this Privacy Policy or how your data is handled, please contact us through the website’s contact page or visit our community team in Dushanbe, Tajikistan.